SquareTrade is a company that sells extended, add-on warranties for your digital gadgetry. But when consumers make claims on those warranties, SquareTrade keeps track of the data and releases insightful information about how reliable our electronic devices are.
Today the company has crunched the numbers on digital cameras, with some truly surprising results. Here are some of the report's highlights:
• Panasonic is the most reliable camera brand. For both inexpensive cameras under $300 and more expensive models up to $500, Panasonic cameras failed at a substantially lower rate than other brands: 5.3 percent for the cheapies and just 1.9 percent for more expensive models, over the first two years of ownership. That's well ahead of all competitors and, in the case of Panasonic's higher-end cameras, better than the failure rate for ultra-pricey DSLR cameras.
• Other solid brands: Fujifilm, Olympus, Sony, and Canon (sub-$300 cameras); Nikon and Sony (more expensive models).
• Worst performing brands: Polaroid and Casio (sub-$300 cameras); Canon ($300 to $500 models).
• Both Nikon and Canon had about equal reliability in the DSLR space, about a 4 percent failure rate over two years.
• Overall, consumers should expect to have a 6.6 percent failure rate for cameras over the first two years and about a 9.8 percent failure rate over three years. Add in damage from drops and other accidents and the failure rates hit 10.7 percent in the first two years and 15.6 percent in three. About 40 percent of camera failures are due to accidents.
• The more you pay, the more reliable your camera will be. The two-year failure rate for sub-$150 cameras is 7.4 percent. For $500-plus cameras it's just 4 percent.
You can read the full release on the study here [PDF link].
— Christopher Null is a technology writer for Yahoo! News.
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